Q: Are deposits required?
A: There will be a $50 non-refundable deposit per person initiated through Square, Venmo, or Zelle. Information will be provided upon booking and payment is due within 24 hours of receiving your contract to reserve the requested date and time, and they will be transferred to the service total. If the client cancels their appointment, the deposit will then be their cancellation fee.

Q: If I send a deposit for a party/multiple people and 1 or more persons decide to not go forward with the service, will I receive my deposit back for those people?
A: No, deposits are nonrefundable and their decision to not move forward will result in the deposit transferring to their cancelation fee.

Q: How far in advance do I need to book an appointment?
A: For general events, I encourage booking one month before the event. For brides/bridal parties, I recommend at least 4 months before the wedding. Keep in mind that Saturday is my busiest day of the week, so plan accordingly!

Q: How will I receive appointment reminders?
A: Automated emails and texts will be sent to you. It is also advised to add our appointment time to your calendar and to double-check the appointment reminders of the exact date and time.

Q: What is the best way to contact you?
A: I encourage emailing at this time and recommend scheduling a phone call appointment. Please refrain from calling randomly as I will not answer.

Q: Do you have a team to help you?
A: At this time, I am a one-woman team. If you are in need of a larger team, I am happy to share a list of referrals to other amazing solo artists in order for you to customize your glam squad.

Q: Will my makeup last all day?
A: Typically, the makeup can last 8+ hours, however, under certain weather conditions, the lasting time may vary. If you are concerned about longevity, I do offer in-person touch-ups.

Q: What brands/products do you use?
A: My kit consists of a mix of brands that you may be familiar with when you walk into Sephora or Ulta. I range from brands such as Charlotte Tilbury, Fenty Beauty, Urban Decay, Shiseido, Dose of Colors, Stila, and many more.

Q: How can I be sure you are not cross-contaminating products?
A: Before each session, all surfaces are sprayed and wiped with medical-grade cleaners. Following this, a towel is placed to protect the products from the surfaces. Between clients, all products are sanitized and contaminated disposable products are thrown away. Brushes are deeply cleansed at home and further disinfected inside a UV box for at least 3 hours. I do not reuse dirty brushes on clients or proceed to the next client without disinfecting.

Q: Do you, Jasmine, have allergies
A: Yes, I am allergic to cats. Since I am travel-only, I advise that my clients who own cats let me know in advance so we can either continue the service outside or in a well-ventilated room.

Q: What if I am allergic to certain ingredients?
A: Please let me know in advance if you have any allergies in regards to makeup or skincare. I am happy to accommodate by only using products that are suited for your skin.

Q: How far do you travel?
A: I travel all across the Bay Area + surrounding cities, Sacramento County + surrounding cities, Yosemite, and Lake Tahoe.

Q: Do you have a salon or are you travel-only?
A: I am currently a travel-only artist, therefore I will be traveling to you for your event.

Q: What are your rates for travel?
A: Travel fees are based on location. California mileage coverage stipulates mileage as calculated by the full distance traveled, multiplied by 0.655. This is rounded to the nearest $5 for convenience of the invoice. Where parking, valet, or toll fees may be incurred, the amount will be added to the final bill. Please send an inquiry for an accurate quote.

Q: If I book a trial and my wedding day will I be charged a travel fee for both dates?
A: Yes, each service that is booked on a separate day will be charged a separate travel fee.

Q: When are hotel accommodations required?
A: Hotel accommodations are required under these conditions:
-If venue location is 100 miles or more one way AND if the service duration is a minimum of 2 hours,
-If wedding is 1 or more days long. ie: cultural weddings with various ceremonies AND/OR
-If services begins before sunrise AND venue/getting ready location is 25 miles or more one way.

Q: Do I have to book a trial?
A: Although trials are recommended, they are not required. The purpose of a trial is to get a better understanding of your artist and what to expect for your big day. Generally, if you are indecisive between makeup looks and need guidance you will find that a trial will be beneficial to you.

Q: Does the bridal price include the trial price?
A: Since some of my brides do not book a trial, the trial price is separate from the bridal price.

Q: How do I calculate when to finish getting ready on my wedding day?
A: Once the wedding party is booked, I will forward a timeline for the getting ready portion of the day. Generally, you would like to finish hair and makeup an hour and a half before the start of the ceremony time. This gap allows you to get dressed and to take any pictures. Please note that some photographers may need additional time to take photos of you and your party before the ceremony. If this is the case, please let me know and I can work around the photographer’s schedule.

Q: Since you are a one person team, how do I go about booking for multiple people?
A: Since I am a professional makeup artist, it’s recommended to hire a separate hairstylist to work side by side with. I do have a max capacity of 8 makeup services per bridal party. - this will take up to 7 hours for completion. However, if you do have a larger party/shorter timeline, I can offer assistance with Naila who will be a perfect addition to your big day if needed. Additional fees will apply and availability may be limited.

Q: If my husband needs minor touch ups (ie. cover acne) is this something you offer?
A: Yes!

Q: What is the max for hair and makeup you can accommodate?
A: For both hair and makeup, I can accommodate at most 4 people for soft glam and 4 people with waves/curls only. This will take about 6-7 hours for completion. If you have a large party, I highly encourage hiring a separate hair stylist so everyone is getting ready around the same time as opposed to just waiting to be serviced by one person.

Q: Do I have to provide you with a vendor meal?
A: Highly appreciated and encouraged! It is optional if you’d like me to have a meal break in between services. If I am working for more than 5 hours, a vendor meal must be provided. Many venues only offer the vendor meals during dinner time, so if my services finish before then the bride must provide a lunch meal OR if no break is offered within my 5 or more hours of servicing then the vendor meal must be made to-go.

Q: What should I do as far as skincare is concerned?
A: I encourage all clients to watch this video I filmed on Youtube. Please have your face washed, moisturized, and don’t forget eye cream. Maintain a morning and night routine every day to keep your skin supple and smooth! Highly recommend beauty services such as facials and dermaplanning as a self care treatment before the big day.

Q: Should I have a picture reference?
A: For those who have not booked a trial, please have 2-3 photo references. When I see you for your appointment day, we will review them together to discuss what you’d like to be serviced on. If no photo reference is provided, your service will be freestyled while considering the desired details.

Q: How can I help the setup process when you arrive?
A: I would preferably like to set up near a large window for natural light. A large table near wall outlets is needed to plug in hair tools and/or the ring light. If you have a high-seated chair or bar stool, that would be ideal. But if not, please let me know so I can bring my own to the appointment.

Q: How should I arrive at my appointment?
A: Please come with a cleansed face with basic skincare such as moisturizer and lip balm. If I am scheduled to style your hair, please have it washed and dried the night prior.

Q: When getting serviced, what is the proper etiquette as a client?
A: Please refrain from using your cell phone, eating, and constantly getting out of the chair.

Q: What happens if I am running late?
A: All clients are allowed a 15-minute grace period for their appointment. If 15 minutes have passed, then the appointment is canceled.

Q: Should I get my brows groomed?
A: Although not required, it is highly encouraged! Your eyebrows are the frame to your face, so it is always encouraged to have them looking their best.