POLICY

• I am a travel-only makeup artist located in the East Bay Area. Travel fees will be dependent on the location of the client.
  

• All clients are required to sign a contract regarding their appointments via email. Prices are subject to change.
  

• DEPOSITS: All clients are required to electronically pay a $50 non-refundable deposit per person upon booking. The deposit fee will be transferred towards the day of the appointment or will be used as a cancelation fee if cancellation occurs.
  

• ADDITIONAL FEES:

  • GENERAL EVENT: Appointments that are made within the span of fewer than 14 days before the date of the appointment, are subject to cancellation or a $20 late booking fee per person.

  • WEDDINGS: Please be mindful to book your appointments at least a month before the wedding, any bookings that are made within the span of fewer than 30 days prior to the date of the appointment, are subject to a $50 late booking fee per person.

  • DAY OFF: Appointments made on days off are subject to cancellation or a $50 fee per person.

  • EARLY MORNING: Appointments made before the start of working hours (8AM) will be charged an additional $50 fee per hour.

  • LATE EVENING: Appointments made after the end of working hours (3PM) will be charged an additional $50 fee per hour.
    

• RESCHEDULING: Clients are allowed to reschedule their appointment a MAX of 1 time to a new date scheduled within 3 months.
  

• GRACE PERIOD: All clients are allowed a max time of a 15-minute late arrival to their homes or venue. If the client does not show up within the 15-minute grace period, their appointment is canceled.
  

• VENDOR MEAL: For larger parties, if I am scheduled to work more than 5 hours a vendor meal must be provided during the duration of my stay. If no breaks are included in between services, the meal must be to-go.

  • Failure to provide a vendor meal will be subject to a $50 inconvenience fee
    

• HOTEL ACCOMMODATION: Hotel accommodations are required under these conditions:

  • If venue location is 100 miles or more one way AND if the service duration is a minimum of 2 hours,

  • If wedding is 1 or more days long. ie: cultural weddings with various ceremonies AND/OR

  • If my arrival is 6:30 AM or earlier AND getting ready/venue location is 25 miles or more one way.

• Inquiries will be responded to within 1-3 business days.
  

  • Right to refuse service if client is disrespectful and/or takes my tools to service themselves.
    Service will come to an end and client must pay in full.

  • Products must be monetarily compensated if the client and/or child uses my products on themselves which involves the product being contaminated.

  • Same day appointments are not offered.